Responsible Gaming
Gaming Should Be Entertainment
PayID pokies and online gaming should be enjoyed as a form of entertainment only. Remember: gambling is never a reliable way to earn money or solve financial problems. Set a budget you can afford to lose and stick to it. If you find yourself gambling to make money or recover losses, it's time to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to participate in online gaming. It is illegal for minors to gamble. If you are under the legal age, please do not use gaming services.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Gambling with money needed for bills, rent, food, or other essentials
- Unable to cut back or stop gambling despite wanting to
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, friends, work, or hobbies due to gambling
- Borrowing money or going into debt to fund gambling
- Gambling longer or with larger amounts than intended
- Thinking constantly about gambling or past gambling experiences
- Using gambling to escape problems or negative emotions
If you've ticked any of these boxes, help is available.
Self-Help Tools & Responsible Gambling Features
Most reputable gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Cap the amount you're willing to lose in a given period
- Reality Checks: Receive periodic reminders of how long you've been playing
- Session Time Limits: Automatically end your gaming session after a set time
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Pause: Take a break from gaming without closing your account
Take advantage of these features. They're designed to protect you.
Support Organisations in Australia
If you or someone you know needs help, these organisations provide free, confidential support:
Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling, self-help resources, and support for problem gambling across Australia -
Lifeline Australia
Phone: 13 11 14 (24/7)
Crisis support and counselling -
Beyond Blue
Phone: 1300 224 636 (24/7)
Support for mental health and wellbeing
International Support
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UK – GamCare
Website: www.gamcare.org.uk -
UK – GamStop
Website: www.gamstop.co.uk -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
USA – National Council on Problem Gambling
Website: www.ncpgambling.org
Need Help? Reach Out Today
Problem gambling is treatable, and you don't have to face it alone. If you're struggling with gambling, please contact Gambling Help Online or call Lifeline Australia on 13 11 14. Support is free, confidential, and available 24/7.
Your wellbeing matters. Help is just a call or click away.